Member's benefits Q&A

How to become our member?

Register at 3a official website, place an order (no amount limitation) to join 3a Journey, now you're officially a Silver Rank member! 

Members' rank description

3a journey has a total of 4 rank. After completed registration, system will calculate your accumulate spending (not included shipping fee, cancelled order) within 12 months and upgrade to corresponding rank.

  • Silver: Accumulate spending RM1~RM699
  • Gold: Accumulate spending RM700~RM1,499
  • Platinum: Accumulate spending RM1,500~RM2,999
  • Diamond: Accumulate spending RM3,000 and above

*Members' rank will be upgrade to corresponding rank before 2021/Oct/01 base on your accumulate spending started from 2021/Jan/01.

Rank upgrade period

Within 3 working days after placing order and completed payment.

*All member who has purchased on our website before 2021/Oct/01, will gain their 3a Journey rank on 2021/Oct/02. If your accumulated spending amount has reach the higher rank, your membership will automatically extend 1 year starting from the date you gain higher rank.
Membership description
  • Membership valid for 12 months starting from upgrade date.
  • When your membership is expired, system will upgrade/degrade your membership for 1 year according to your spending(12 months starting from upgrade/degrade).

Example 1: Became Platinum rank member on 2021/01/01, you have spent RM 700 in your 12 months membership period. Starting from 2022/01/01, your member rank will be Gold rank.
Example 2: Became Platinum rank member on 2021/01/01, you have spent RM 0 in your 12 months membership period. Starting from 2022/01/01, your member rank will become common member without rank.

3a Journey member privileges

Birthday

On birthday month, a birthday surprise is ready awaiting you to unbox.

Reward points

Gold , Platinum, and Diamond rank members collect reward points from every single order. 1 reward point equal to RM 1 and you could use them in next purchase anytime.

  • Gold Rank: 1% reward point per RM 20 spending.
  • Platinum Rank: 3% reward point per RM 20 spending.
  • Diamond Rank: 5% reward point per RM 20 spending.

​For examples, purchase RM 1,200 EasyPrep Full Set, Gold Rank member receive 12 points, Platinum rank receive 36 points and so on.

Reward points usage

1 reward points is equal to RM 1, no usage barrier or limit. Meaning if you have 100 points and you can offset RM 100 order.

Reward point credited time

Spend on our 3a website, the reward point will be credit to your account within 1 working day.

Reward point valid for 180 days from credited time, it will disappear once expired without further notification.

3a / dental solutions reserve the right of modifying members' privileges, the announcement version shall be prevail.