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Terms and Conditions

Terms and Conditions

About These Terms And Conditions

3a / Dental Solutions (www.triplea3a.com) is a website operated by Triple A (M) Sdn Bhd (1293786-K), a company registered in Malaysia.

In these Terms and Conditions "we" or "us" mean 3a / Dental Solutions and "you" means the user and/or the customer of the Website.

Triple A (M) Sdn Bhd reserves the right to amend these Terms and Conditions from time to time without prior notice to reflect changes made to the operation of the Website. Whilst we will make every reasonable effort to notify you of any changes to these Terms and Conditions, you are advised to check these Terms and Conditions periodically to update yourself on any changes and apprise yourself of the then current Terms and Conditions applicable to your membership and use of this Website.

Copyright/Trademark Information

This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing Products is the copyright of 3a / Dental Solutions, or of other copyright owners. Permission is granted to electronically reproduce and print in hard copy portions of this Website for the sole purpose of placing an order with 3a / Dental Solutions, or using this Website as a shopping resource. Any other use of materials on this Website (including reproduction for purposes other than those noted above and modification, distribution, communication, or republication) without our prior written permission is strictly prohibited.

3a / Dental Solutions” and “Triple A (M) Sdn Bhd” are the trade names, trademarks, domain names, and company names of 3a / Dental Solutions and its subsidiaries or affiliates. All other trade names, trademarks, product names, company names, titles or logos used on this Website are the property of their respective owners. No permission is given by us in respect of the use of such trade names, trademarks, product names, company names, titles or logos and any such use without the permission of the relevant owner may constitute an infringement of the owner's rights.


We have done our best to reproduce as accurately as possible the colours of the Products shown on this Website. However, because the colours you see on the Website will depend on your monitor, we cannot guarantee that your monitor's reproduction of any colour will be accurate. Products are not allowed for exchange due to colours.

Correction of Errors and Inaccuracies; Limitations on Quantity

Whilst 3a / Dental Solutions will make every reasonable effort to present accurate information on this Website, the information may contain typographical errors or inaccuracies and may not be complete or current. Neither 3a / Dental Solutions nor any third party or data or content provider makes any representations or warranties, whether express, implied in law or residual, as to the accuracy, completeness or reliability of information, opinions, any company information, news, research information, data and/or content contained on this Website (including but not limited to any information which may be provided by third party or data or content providers) (“Information”) and shall not be bond in any manner by any Information contained on this Website. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update Information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not fully satisfied with your purchase please see our returns policy for details on how to obtain a refund.


You shall indemnify and hold 3a / Dental Solutions and its affiliates and subsidiaries, including Triple A (M) Sdn Bhd and their respective employees, representatives, agents, affiliates, directors, officers, managers and shareholders (collectively the "Parties") harmless from any damage, loss, or expense (including without limitation, attorneys' fees and costs) incurred in connection with any third-party claim, demand or action ("Claim") brought against any of the Parties alleging that you have breached any of these terms and conditions. If you have to indemnify any of the Parties under this Section, 3a / Dental Solutions shall have the right to control the defence, settlement, and resolution of any Claim at your sole expense. You may not settle or otherwise resolve any Claim without express written permission from 3a / Dental Solutions.

Legal Capacity To Transact

By accepting these Terms and Conditions you represent and warrant that you are over the age of eighteen (18) years. If you are under the age of eighteen (18) years you cannot place orders on this Website. Should 3a / Dental Solutions suffer any damage or other losses as a result of a transaction entered into by a minor, 3a / Dental Solutions reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed on this Website.

Placing Your Order

Any contract for purchases through this Website will be made with Triple A (M) Sdn Bhd (1293786-K).
You may place an Order by adding items to “My Cart” on the Website and clicking the "Check Out" button. When you place your Order, we will issue you with an Order Number. We will do this by email. By placing an Order, you make an offer to us to purchase the Products you have selected based on the Terms and Conditions applicable at the time of purchase. Information contained on this Website constitutes an invitation to treat. No information on this Website constitutes or should be deemed as an offer by us to supply any Products to you, however 3a / Dental Solutions will make every effort to supply Products to you. We will notify you that your Order is being processed by sending you an Order Confirmation via email, however, we do not formally accept your offer until your Order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud. 3a / Dental Solutions and its affiliates and subsidiaries, reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We will confirm acceptance of your Order when we send you an email confirming shipment of the goods you have ordered. If we cannot process or accept your Order after payment is received we will contact you by email or telephone.

Payment Methods And Processing

Transactions are processed via an industry standard secure https connection using Paypal as a third party payment gateway.


Price is the price listed on the Website at the time order is submitted and prices are given in Malaysia Ringgit.  3a / Dental Solutions reserves the right to change prices for Products displayed at the Website at any time. 

Goods and Services Tax (“GST”)

Unless otherwise stated on the Product listing or in our invoice for your purchases, the product listing and invoice prices do not include GST on the Products you purchased from us. You may be liable to pay duty or taxes on certain goods that are imported from overseas. 

Delivery Costs

Product prices quoted do not include delivery costs.  Any delivery or handling charges in relation to your Order will be notified to you at the time you place your Order and be added to the price.

Priority Membership

Subject to offer and availability, you may purchase a 12-month Priority Membership (“Priority Membership”) under our Priority Membership Scheme for prior/early access to sales events on the Website, exclusive access to Priority Member sales events, and to enjoy additional discounts at selected sales events.
Once Priority Membership has been used for prior/early access to sales events on the Website, exclusive access to Priority Member sales events, or to purchase a Product from the Website, the Priority Membership is non-refundable.
3a / Dental Solutions reserves the right in its sole discretion to cancel, terminate, modify or suspend, without prior notice, your Priority Membership the Priority Membership Scheme and/or if necessary to provide alternative benefits to the same value as the original benefits offered under the Priority Membership Scheme.

Computer Hardware - Exclusions and Limitations

We are not liable for any damage to or loss of any programs, data, or other information stored on any media contained within electronic or computing Products. Recovery and reinstallation of system and application software and user data are not covered under any warranty. In relation to any computing media Product, or any computing hardware Product or computing part contained within a Product, we will not be responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to lost profits, downtime, goodwill, damage to or replacement of equipment and property, any costs of recovering, reprogramming, or reproducing any program or data stored in or used with our Products supplied to you, and any failure to maintain the confidentiality of data stored on the Product. We specifically do not represent that we will be able to repair any Product under warranty or make a Product exchange without risk to or loss of programs or data. Where a computing Product needs to be returned to us for replacement or a refund, we will in no manner whatsoever be responsible for any data you may leave on the computing Product.

Our Liability

In no event shall 3a / Dental Solutions and any of its affiliates and subsidiaries, including Triple A (M) Sdn Bhd, be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect, special, incidental or consequential loss or damage of any kind including but not limited to loss of use, loss of data, loss of business or profits, howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability for any Product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.

Your Data - Use And Protection

Please see the Privacy Policy section of the Website for full details of how we use and protect your personal information. You consent to any personal information which we may obtain about you via (either via this website, by email, telephone or any other means) being collected, stored, and otherwise processed in accordance with the terms of the Privacy Policy. We may update our Privacy Policy from time to time, in our sole discretion, and post an updated version of the Privacy Policy at the Privacy Policy section of this Website.

Force Majeure

Neither 3a / Dental Solutions nor any of its affiliates and subsidiaries, including Triple A (M) Sdn Bhd, shall be liable for any failure or delay in performing any of its obligations under these Terms and Conditions if such failure or delay is caused by circumstances beyond their reasonable control and we shall be entitled to a reasonable extension of time for the performance of such obligations.

Entire Agreement

These Terms and Conditions together with your Order constitute the entire agreement between you and 3a / Dental Solutions in relation to your use of the Website, your 3a / Dental Solutions membership, and the supply of the Products to you by 3a / Dental Solutions. These Terms and Conditions cannot be varied except by us in writing or by e-mail. Neither you nor 3a / Dental Solutions shall be bound by any express, tacit or implied representation, warranty, promise or the like not recorded herein. Unless specifically stated these Terms and Conditions supersede and replace all prior commitments, undertakings or representation, whether written or oral, between you and 3a / Dental Solutions.


We may at any time modify any relevant Terms and Conditions, policies or notices. You acknowledge that by visiting the Website from time to time, you shall become bound to the current version of the relevant Terms and Conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the Website.


These Terms and Conditions are binding upon the parties and their respective successors and permitted assigns.
These Terms and Conditions will not be assignable or transferable by you without our prior written consent.
No failure or delay by a party in exercising any right, power or privilege under these Terms and Conditions will operate as a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other such right, power, or privilege.
You and 3a / Dental Solutions are independent contractors, and no agency, partnership, joint venture, or employee-employer relationship is intended or created by these Terms and Conditions. The invalidity or unenforceability of any provision of these Terms and Conditions will not affect the validity or enforceability of any other provision of these Terms and Conditions, all of which will remain in full force and effect.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia without giving effect to any principles of conflict of law, and any disputes arising in connection with this Website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith shall be subject to the non-exclusive jurisdiction of the courts of Malaysia.

Current version of the Terms and Conditions effective as of 2 April 2021.